I build




Stephen Thomas

Design Leadership


I help companies design at scale. For over 15 years I have worked a product design leader, building cross functional teams including product design, user research and content strategy. Together we have created digital products, systems, and processes that delight the user and solve specific business problems. I work across the enterprise to gather insight, build consensus and influence the business to solve user needs.      



Manager UX Design

I managed a multi-disciplinary UX team responsible for Indeed Design System, used by over 600 UX professionals in building the world's largest employment marketplace .  We conducted research to prove our system improves efficiency by 5x. We grew the team by 50% and achieved 100% voluntary adoption of the system, through direct engagement with teams, stakeholders and users

Fidelity Investments

Director of User Experience

I founded a new UX team of product designers, ux researchers, content strategists and developers, growing to 25 folks. I launched dozens of innovative digital products, from technology portals, executive insight platforms, career coaching applications, intranet portals and more. We created the Fidelity enterprise design system that increased the efficiency and consistency of applications across the company. In my time there, I was able to coach many individuals through multiple levels of career progression.


Creative Director, Digital

As the sole creative director, I was responsible for all the creative and technical output, design, content, and development for this boutique interactive agency. We launched sites, apps and campaigns and helped raise hundreds of thousands for numerous non-profit organizations.


Director of User Experience

Launched new UX team for this mid-sized agency, and started their first in-house usability lab. Managed the team of UX designers and information architects and handled accounts like Bank of America, Best Buy, and Supervalu.


Lead UX Designer

Led the redesign efforts for Sabre's brand websites, with a focus on user research, visual design and web standards. These included sabre.com, sabretravelnetwork.com and sabreairlinesolutions.com.