I build

products

systems

teams

Stephen Thomas

Design Leadership

Who

I lead product design organizations that ship AI-first products at scale. For 15+ years I have built and grown teams of designers, researchers, and design leaders, up to 25+ people, across complex enterprise B2B platforms. Most recently I defined Sauce Labs’ first AI products and rebuilt our design system so AI agents can use it accurately. I partner with Product, Engineering, and executives to turn strategy into shipped outcomes.

I help companies design at scale. For over 15 years I have worked a product design leader, building cross functional teams including product design, user research and content strategy. Together we have created digital products, systems, and processes that delight the user and solve specific business problems. I work across the enterprise to gather insight, build consensus and influence the business to solve user needs.

Where

Sauce Labs

Director, Head of Product Design

I lead the global product design organization (UX, research, and design systems) for an enterprise B2B testing platform. I defined and launched the company’s first AI products, AI Insights and AI Test Authoring, which helped drive millions in renewals. I led the shift to AI-accelerated design work and rebuilt our design system to be agent-friendly. As Product Manager for Self Serve, I redesigned checkout from 12 steps to 2.

I lead the global design organization responsible for user experience, research, and design systems across the company’s continuous testing and digital quality platform. Sauce Labs helps developers and enterprises deliver better software by ensuring every application works flawlessly across browsers, devices, and operating systems. My role focuses on defining design strategy, fostering cross-functional collaboration, and scaling a distributed team that creates cohesive, data-informed, and human-centered product experiences for a highly technical user base.

Indeed

Manager, Product Design

Manager UX Design

I led a team of senior designers and researchers behind the Indeed Design System, used by 600+ UX professionals across the world’s largest job marketplace. We grew adoption 147% and reached 100% usage without a mandate, and our research showed a 5x efficiency gain that secured continued executive funding.

I managed a multi-disciplinary UX team responsible for Indeed Design System, used by over 600 UX professionals in building the world's largest employment marketplace . We conducted research to prove our system improves efficiency by 5x. We grew the team by 50% and achieved 100% voluntary adoption of the system, through direct engagement with teams, stakeholders and users

Fidelity Investments

Director, Product Design and User Experience

Director of User Experience

I founded Fidelity’s internal UX agency and grew it to 25 designers, researchers, content strategists, and developers, managing design leaders and individual contributors. We launched dozens of products, from the TechWorks platform to C-suite insight tools, and created Fidelity’s first enterprise design system, standardizing experiences across business units.

RAPP

Director of User Experience

Launched a new UX team for this mid-sized agency and started its first in-house usability lab. Managed a team of UX designers and information architects on clients including Bank of America, Best Buy, and Supervalu.

Earlier roles

Stratmark, Sabre

Lead UX Designer

Creative Director, Digital at Stratmark, a boutique interactive agency, owning all creative and technical output for sites, apps, and nonprofit campaigns. Lead UX Designer at Sabre, leading research-driven redesigns of sabre.com, sabretravelnetwork.com, and sabreairlinesolutions.com.